CONSUMERS

Consumers have rights that business owners must respect.  Often, businesses make express or implied promises to entice you to do business with them.  When the business does not meet these promises, it has committed consumer fraud.  Some types of consumer fraud include:

  • Misleading or false advertising
  • Phantom fees
  • Deceptive/fixed pricing
  • Warranty fraud
  • Mortgage fraud
  • Insurance bad faith
  • Credit card fraud and unauthorized transactions, especially from internet retailers

Both Alabama and federal law protect consumers from fraudulent business activity.  Even if a retailer fails to mention an important fact that would have played an important role in your decision as a consumer, this can be considered a fraudulent practice if you suffered financial harm as a result.

Consumer Abuse

Because fraudulent and abusive business practices similarly affect potentially millions of customers, these cases are often appropriate for treatment as class actions.  If you believe you have been the victim of consumer fraud or abuse, it is important to hire an attorney who is experienced in both consumer protection and class action cases.  The attorneys of HILL | TURNER LLC are experienced in both consumer protection and class action cases of all sizes.  Contact us today to discuss your case. 

Defective Products

Defective products can cause severe injury or death.  There are three main types of product defects: 

  • Design defect: A product that has a design defect is defective before it is manufactured; its design has a fundamental flaw.  A product with a design defect results in every item manufactured in accordance with this design being similarly defective.
  • Manufacturing defect: A product has a manufacturing defect when, during the manufacturing process, something occurred that caused one product to be dangerously defective.  If a product has a manufacturing defect, other products with the same design are not defective.  Manufacturing defects have many causes, such as faulty equipment on the manufacturing line, the manufacturer's failure to check the quality of the finished product, or the use of substandard materials.
  • Defective warnings: Products must come with clear and complete warnings of reasonably foreseeable hazards.  Even a product that is safe in its design and manufacture can be considered defective if the warnings and instructions are incomplete.

Products liability cases are often complex and require a thorough investigation and technical analysis.  You should hire an attorney who has experience handling these cases and has relationships with experts who can consult on the case.  Please see this page for an in-depth discussion regarding products liability cases involving pharmaceuticals and medical devices.